Resolving Conflicts At Work : A Complete Guide for Everyone on the Job
Create a new sense of yourself in your organization, a new direction in your life, and a new understanding of your adversaries with this highly practical guide for resolving conflicts, miscommunications, and misunderstandings at work. Two veteran professionals show you how conflicts-and the process of resolving them-can offer extraordinary opportunities for personal growth, deeper and more satisfy...
By Joan Goldsmith
Series: A Jossey Bass title
Hardcover: 256 pages
Publisher: Jossey-Bass; 1 edition (January 2000)
Product Dimensions: 6.3 x 0.9 x 9.4 inches
Format: PDF ePub djvu ebook
I like this book. Ken Cloke is good in general on the topic of transformative mediation, and this volume -- co-written with Joan Goldsmith -- does a fine job of offering transformative-mediation-based insights to the actual parties to conflict. (This isn't a guide for mediators; it's a guide for "co...
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